Dragonfly Therapeutic Massage and Day Spa

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Cancellation Policy

Cancellation Policy

Should you need to change your appointment,
we kindly request 24 hours notice prior to your scheduled service.

Dragonfly's Cancellation Policy

We know your time is valuable, and ours is too.

Once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you.

Out of respect for our staff and our other clients, we ask that you give us at least 24 hours notice if you need to cancel an appointment.

The first time an appointment is canceled with less than 24 hours notice, we will make a note in your file.

All future missed appointments will incur a fee.

In the case of services that are less than $25, you will be charged the entire appointment fee.

In the case of services over $25, you will be charged a $25 cancellation fee.

An exception to this policy, is a spa party. Please refer to our Spa Party page for that policy.

To avoid a cancellation fee, please provide cancellation notice at least 24 hours prior to your appointment.

You can cancel or reschedule an appointment by calling 814-237-5220 or emailing us at dragonfly@dragonflymassages.com.


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